Refund policy

Return & Refund Policy

Last Updated: April 2026

At WorldIPTVBox, we strive to provide high-quality digital services and ensure customer satisfaction. Please read our policy carefully before making a purchase.

Digital Product Disclaimer

All our products are digital IPTV subscriptions. Once the service is delivered and activated, it cannot be physically returned.

Refund Eligibility

We offer refunds only under the following conditions:

  • If the service is not activated within the promised time
  • If there is a major technical issue that cannot be resolved by our support team
  • If incorrect login details are provided and we fail to correct them

Non-Refundable Situations

  • Change of mind after purchase
  • Device incompatibility (please check before buying)
  • Poor internet connection on the user's side
  • Lack of technical knowledge

Support & Issue Resolution

We provide full support via WhatsApp to help you set up and resolve any issues quickly. Most problems are solved within minutes.

💬 Contact Support on WhatsApp

Refund Process

If your case qualifies for a refund:

  • Contact us within 24 hours of purchase
  • Provide your order details
  • Our team will review your request

If approved, the refund will be processed to your original payment method within 3–7 business days.

Service Responsibility

We are committed to delivering a stable and high-quality IPTV service. However, we are not responsible for issues caused by third-party apps, devices, or internet providers.

Contact Us

If you have any questions, feel free to contact us:

Email: ip.televi24@gmail.com

WhatsApp: +212778877513